Shipping policy


PRINK also offers a click and collect service. Orders can be collected from our store in Oakham (29a High Street, Oakham, Rutland, LE15 6AH). If you place an order by 4pm Monday to Friday, the goods will be available to collect the next working day. If you place your order after 4pm on Friday, you will be able to collect your goods on Monday. Please note this is just a guideline, normally your order should be ready within a few hours. We will send you a confirmation email or text when your order is ready.


We will not hold goods for longer than 48 hours from time of order.  If there are any problems, you will be contacted by someone from PRINK.



The cost of standard delivery on orders under £50.00 is £4.99

The cost of standard delivery on orders over £50.00 is £0.00

The cost of next day delivery on all orders is £7.00

Please note for Next Day delivery orders must be placed before 2 pm Monday to Thursday.  If you place your order after 2 pm on Friday, you will receive your items on Tuesday.


You will receive a confirmation email once your items have been dispatched. You can check the status of your delivery by using your tracking number.

 A signature is required on receipt of your order. If you are not available to take delivery, the courier will leave a calling card with instructions on how to collect your parcel.

Please note we are unable to cancel your order once it has been dispatched, see Returns.



Unfortunately, we currently don’t offer international deliveries.